Concepedia

Concept

warranty management

Parents

438

Publications

18.9K

Citations

677

Authors

346

Institutions

About

Warranty management is a systematic approach to overseeing the lifecycle of product warranties, encompassing the operational processes, data analytics, and strategic implications associated with warranty registration, claim processing, and resolution. As an academic concept, it investigates methods for optimizing these processes, leveraging performance data for product quality improvement and risk mitigation, and enhancing customer satisfaction and overall business performance.

Top Authors

Rankings shown are based on concept H-Index.

DN

The University of Queensland

SC

Victoria University of Wellington

SH

Tianjin University

MP

Hongik University

DH

Hallym University

Top Institutions

Rankings shown are based on concept H-Index.

The University of Queensland

Brisbane, Australia

Tianjin University

Tianjin, China

Victoria University of Wellington

Wellington, New Zealand

Southeast University

Nanjing, China